Privacy Policy

Privacy matters.

At Quanzhou HeaOcean Health Technology Co., Ltd, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, use our services, or interact with our hyperbaric oxygen therapy solutions.

We process your personal data for various purposes including communication, order fulfillment, customer support, product information delivery, legal compliance, and business operations. We combine data from all sources to provide you with personalized experiences and better service.

Updates to this Privacy Notice

This privacy notice may be updated from time to time to reflect changes in our business practices, technology, or legal requirements. We encourage you to review this policy regularly to stay informed about how Quanzhou HeaOcean Health Technology Co., Ltd uses your personal data.

Any significant changes will be communicated through our website or other appropriate channels. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Aged under 13?

If you are under 13 years of age, please do not provide any personal information to us. We do not knowingly collect personal data from children under 13 without verifiable parental consent.

If you are under 13 and wish to use our services, please have a parent or guardian contact us directly. We cannot process personal data from minors without appropriate parental or guardian agreement.

Why do we process your Personal Data?

We process your personal data for the following legitimate purposes:

• Communication: To respond to your inquiries, provide customer support, and maintain business relationships
• Order Fulfillment: To process orders, manage deliveries, and provide after-sales service
• Product Information: To provide you with relevant product information, updates, and technical specifications
• Legal Compliance: To comply with applicable laws, regulations, and industry standards
• Business Operations: To manage our business, improve our services, and conduct market research
• System Management: To maintain and improve our website, systems, and security
• Financial Management: To process payments, manage accounts, and handle billing
• Legal Rights: To exercise our legal rights and protect our legitimate interests

We may combine data from all sources to provide you with personalized experiences, improve our products and services, and better understand your needs.

Who can access your Personal Data and why?

We limit access to your personal data to the following parties:

• Our Company: Authorized employees and representatives of Quanzhou HeaOcean Health Technology Co., Ltd who need access to fulfill their job responsibilities
• Service Providers: Third-party companies that provide services to us, such as:
  • Website hosting and administration
  • Payment processing and financial services
  • Shipping and logistics partners
  • Customer support and communication tools
  • Marketing and analytics services
• Credit Agencies: Credit reporting agencies and debt collectors for creditworthiness verification or invoice collection, where legally permitted
• Legal Authorities: Relevant public agencies and authorities when required by law or legitimate business interest

All third parties are required to maintain appropriate data protection standards and use your information only for the purposes we specify.

Data security and retention

We implement comprehensive security measures to protect your personal data:

• Technical Safeguards: Encryption, secure servers, and regular security updates
• Administrative Controls: Restricted access, staff training, and data handling policies
• Physical Security: Secure facilities and equipment protection

We retain your personal data only for the minimum period necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or as otherwise specified. Once the retention period expires, we securely destroy or anonymize your data.

Contact us

Quanzhou HeaOcean Health Technology Co., Ltd is the controller of your personal data. If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us:

We will respond to your privacy-related inquiries within 30 days of receipt.